Shipping & Delivery
RETURN POLICY
Last updated August 7, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
LOVEUS
Attn:
228251 York House,Green Lane West
City
PRESTON
County/State
LANCASHIRE
Postcode/ZIP
PR3 1NJ
Country
UK
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least forty (40) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
● all items
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us online at:
+212679856414
or